Careers

Job Description

The Effort Trust Company is currently looking for an experienced Health, Safety, Training & Compliance Administrator – Residential Division to join our team in Hamilton, Ontario.  This position will be responsible to assist for all aspects of overseeing, coordinating, implementation of all health, safety, training and compliance initiatives as assigned by Health, Safety, Training & Compliance Manager (HSTCM) and the Director of Residential Operations (Property) and in cooperation with property managers for a portfolio of residential properties. The properties consist of multi-unit rental apartments totaling approximately 12,000 units throughout Hamilton, Kitchener-Waterloo, St. Catharines, Welland, Cobourg and surrounding areas.

Responsibilities are to assist with following:

• Develop, organize and maintain a digital training manual, multimedia visual aids and other educational materials.
• Plan, develop and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences and workshops.
• Keeping training manuals and materials up to date.
• Helping managers solve specific training problems, either on a one-on-one basis or in groups
• Evaluating training and development programs.
• Assessing relevant training needs for staff individuals and organization, in consultation with the HSTCM, Directors and managers, including assessment methods and measurement systems entailed.
• Producing organizational strategy and plans for review and approval of the Director and to meet training and development needs, and managing training delivery, measurement and follow-up as necessary.
• Organizing training venues, logistics, transport, accommodation as required to achieve efficient training attendance and delivery.
• Planning and delivering training courses personally where necessary to augment that provided externally or internally by others.
• Arranging for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training.
• Provide support and assistance to all new hires during a new hire’s first weeks onsite.
• Facilitate new hire on-boarding in cooperation with the manager.
• Deliver coaching and feedback to Property Managers.
• Maintain a current understanding of related industry and market information through relevant conferences, seminars and networking.
• Maintain a current understanding in all areas of property management. This position will require a well-rounded base of knowledge in order to field questions or provide a resource for team members.
• Constantly evaluate the training programs to ensure team members have a thorough knowledge of the procedures, programs, policies, vendors, as well as a complete understanding of their job responsibilities.
• Adheres to all company policies, procedures and business ethics and ensure that they are communicated and implemented as appropriate for this position.
• Comfortable with some travel using your own vehicle and with a valid driver’s license.
• Manage in cooperation with managers and staff, key operational risks related to legal and regulatory requirements, focusing on the Residential Tenancies Act, Occupational Health and Safety Act, Human Rights Code (including accommodation requests), Employment Standards Act, Personal Information Protection and Electronic Documents Act (PIPEDA), Ontario Fire Protections and Prevention Act, National Fire Code of Canada, Ontario Building Code, National Building Code, Accessibility for Ontarians with Disabilities Act, Municipal Act of Ontario, applicable City By-Laws, Environment Protection Act of Ontario, Technical Standards and Safety Act of Ontario and any other applicable legislation that currently exists and/or may be introduced.
• Organize and in cooperation with managers and site staff, ensure compliance with quality assurance “certification” programs like the Certified Rental Building Program.

Qualifications:

• A proven continuation of education in related fields.
• Significant experience in property management and supervising staff.
• Strong presentation and facilitation skills with ability to lead interactive workshops etc., to employees groups of 1 to 50+.
• Well-developed coaching and leadership skills both on a formal and informal basis.
• Creative, forward thinker.
• Experience encompassing a mix of business and human resource management is an asset.
• Ability to manage all logistics for large webinar and seminar training initiatives.
• Proven ability to build strong working relationships, influence senior management, establish and maintain collaborative partnerships and provide thought leadership.
• A self-starter with a high degree of initiative.
• A flexible team player with a proven ability to work successfully in a matrix reporting environment.
• Strong computer skills and working knowledge of Microsoft Office applications required.
• Excellent verbal and written communication skills required. Exceptional listening skills, ability to problem solve, and patience with team members of all skill levels.